Claims

If you think you have a reason to claim you should request a claim form from the DriverCare Administration Unit. Please complete the Claims Request Form

Loss of Licence

If a GP, or other doctor advises that you should not drive under the vocational categories of your licence, because you no longer meet the medical standards required, you will need to inform the DVLA. When you receive the official revocation / refusal letter from the DVLA, you should request a Claim Form from the DriverCare Administration Unit, complete it and return it to them. Contact us

Personal Accident / Assault / Hospitalisation

You can submit a claim if you have been:
  • Injured following an accident at work

  • Hospitalised due to an accident at work

  • Assaulted whilst on duty at work

Before proceeding you should check the list of benefits on your certificate to see if your injury is covered. You should then request a Claim Form from the DriverCare Unit, complete it and return it to the DCU. Contact us

Time period for a claim

You should submit your claim as soon as possible after receipt of the DVLA or licensing authority written revocation or refusal letter, but no later than 6 months after this date.

If you are claiming for Personal Accident, Assault or hospitalisation you should also submit your claim as soon as possible after the date of the incident for which you are claiming, but no later than 6 months after this date

Please refer to the DriverCare Explained Booklet for help in completing the claims form.